Thank you for visiting the Canal Views website and reviewing our privacy policy. We have created this Privacy Policy to demonstrate our commitment to your privacy.
The following policy sets out our approach for gathering information and our approach to the dissemination of such information for the website: www.canalviews.com.au
Your access and use of this site is conditional on your acceptance of this Privacy Policy. Your use of this site indicates your consent to the collection and use by us of any personal information you provide whilst using the site, in the manner set out in this document.
We reserve the right to modify this Privacy Policy at any time. If this Policy is changed, the changes will be posted on the site and we will not separately notify you of these changes.
What personal information do we collect via the site?
“Personal Information” means information or an opinion about an individual whose identity is apparent or can reasonably be ascertained.
If you book accommodation through our website, we need to collect personal information about you, including your name, address, email and telephone number. The main reason we need this information is to reserve and book the accommodation for you and to contact you in the case of a cancellation or to notify change of details. We also need some of this information in order to process your payment (when you pay via credit card online through our secure payment partners Stripe or PayPal). Unless you tell us otherwise, we may use personal information about you for marketing and research purposes.
We will also collect personal information about you via this site if you send us an email via this site.
If you do nothing during your visit but browse through the website or read the pages then our website will automatically record some information about your visit to the site. The type of information that will be collected includes the type of web browser and operating system that you are using, the date and time of visit to the site and the web pages that you accessed. If you linked to our site from another site then that information will also be recorded. We may use this information for statistical analysis but the system does not record personal information about individuals unless you volunteer it.
How do we use personal information collected from you?
We will only collect the personal information that we need to deliver and improve the services that we provide.
We may use your email address for the purpose for which you provide it. We may also use your email address to confirm receipt of emails sent to us and to confirm bookings made on our website.
We may use your testimonial for marketing and research purposes.
We may use your information to invite you to follow us on social media platforms.
We may publish your photos of Canal Views (supplied or tagged on social media platforms by you) for marketing purposes.
We will not use personal information about you for any other purpose, without first obtaining your consent.
Who will see or have access to your personal information?
Unless we are required to provide your information to others for purposes of public safety and law enforcement, your information will only be seen or used by persons working for Canal Views or our contracted service providers.
How do we keep your personal information secure?
We will take reasonable steps to ensure the security of any information you provide to us. Any personal information we collect is stored in a secure environment accessed only by persons working for Canal Views and our contracted service providers.
We note the open nature of the Internet is such that information exchanged via the Internet may be accessed and used by people other than those for whom the data is intended. If you send us any information, including your email address, it is sent at your own risk, as it may not necessarily be secure against interception.
All online payments are processed by Stripe or PayPal. We encourage you to view their respective Privacy Policies:
Accessing and checking the personal information we hold about you.
We will take reasonable steps to ensure that the personal information we collect from or about you is accurate, complete and up to date whenever it is used, collected or disclosed. You are entitled to access your information if you wish and subject to any legal restrictions, we would be happy to advise you what personal information we hold about you if you request this.
We rely on the accuracy of the information you provide us. If you think that we may hold information about you that is incorrect in any way, please contact us and we will correct any errors or inaccuracies where required.
If at any time you wish to know what information we are holding about you, you are welcome to request your details by contacting us.
Links to other websites
When you leave this site, you will be going to a website that is beyond our control. These other websites may collect personal information or other information of users. The Privacy Policy for this site does not apply to any external links or other websites. We encourage you to read the Privacy Policies of any website you link to from this site, especially if you share any personal information.
Contacting us
If you have any comments or suggestions regarding our website or this Privacy Policy, please contact us via .